- Is there really a free tier?
- Yes. The free plan covers small organizations indefinitely. Paid plans only kick in when you outgrow the free limits, not before.
- What does the 14-day free trial include?
- Every paid plan starts with a 14-day trial of all paid features. No credit card required up front. Your data persists if you choose not to convert; you stay on the free tier.
- Do early adopters keep their rate?
- Yes. The introductory pricing visible on this page is locked for any organization that signs up while it is current. When prices rise, your rate stays put for as long as you stay on the plan.
- How do payment processing fees work?
- Donations are processed via your connected payment processor. Processing fees are paid to that processor, not to DonorForge. We do not add a platform percentage on top.
- Can I migrate from Bloomerang, DonorPerfect, or another CRM?
- Yes. CSV imports are built in. We help with field mapping and recurring-giving re-authorization on paid plans. See our migration guides linked from each comparison page.
- Can I downgrade?
- Anytime. Your data stays put; features outside your new tier become read-only.